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Business Development Account Manager –
Interpreting Services Department

Deaf Services Center, Inc. (DSC) is a 30-year-old statewide nonprofit organization whose core mission is focused on providing essential programs and services to members of the Deaf, Hard of Hearing and Deafblind community. Nearly 70% of those we serve have incomes at or below the US Poverty level. Additional information about DSC and our programs and services may be found by visiting www.dsc.org. DSC operates an Interpreting Services department (our Social Enterprise initiative) and we are in search of a Business Development Account Manager to help us strengthen our business relationships with our existing client base and identify and close new Interpreting Services opportunities. The individual selected for this position will also be responsible for identifying potential competitive threats from other Interpreting Services competitors and developing business solutions to successfully mitigate the threat(s) and maintain DSC’s client base.

Key Position Responsibilities Include:

  • Develop a thorough understanding of DSC’s Interpreting Services offerings and possesses a solid working knowledge of Deaf culture and the interpreting process;
  • Develop a solid working knowledge of DSC’s current Interpreting Services client base as well as an understanding of why each client chooses to work with DSC;
  • Develop a solid working knowledge of DSC’s competitors;
  • Through in-person meetings as well as regular contacts by e-mail, Zoom calls and/or Social Media interaction, develop a rapport with our client base (relationship building);
  • Represent DSC at community-based networking events to promote the advantages and benefits of using DSC for Interpreting Services;
  • Develop a reference-selling model whereby the benefits we provide to our existing clients can be effectively leveraged to secure new clients;
  • Other sales and account management tasks as may be periodically assigned. 

Minimum Position Requirements:

  • Proactive, self-motivated and socially-engaging personality that is effective at selling service(s) and at building positive, trust-based relationships; 
  • Two (or more) years verifiable experience in sales, account management, community engagement or closely related field (examples of work may be required); 
  • Demonstrated ability to work effectively in the medical, legal and corporate fields; 
  • Working knowledge of Social Media platforms and Microsoft Office Solutions (WORD and PowerPoint); 
  • Bachelor’s Degree and Authorization to work in the United States 

 Deaf Services Center, Inc. will consider all applicants who meet our Minimum Position Requirements without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability or veteran status. 

To apply, please send a cover letter stating why you would be a good fit for this position as well as a resume and three professional references to: Cindi Nash, Executive Assistant to the CEO at cnash@dsc.org 

Now Hiring: Summer Employment Job Coach 

Dates: June 7, 2021 to July 2, 2021 (Mondays to Fridays from 8am to 4:00pm)

Training: TBD

Location: Columbus, Ohio

General Description:

The Job Coach is responsible for supervising and training the individuals (age 16-21) served in an effort to develop the skills needed to perform specific tasks, work routines, and personal life habits that are critical to successful employment.

Estimated of working hours: 32 to 40 hours (hours can be adjusted depends on consumer’s worksite hours) per week for 4 weeks

Essential Job Functions:

  • Fluent in sign language with the ability to meet the communication needs of Deaf, Hard-of-Hearing and Deafblind
  • Must possess a valid driver’s license with current car insurance to meet clients at work site
  • Maintain an effective relationship with referral sources and employers
  • Possess current knowledge of employment soft skills practices
  • Demonstrate to youth how to appropriately communicate with management, co-workers and customers who are hearing
  • Appropriately complete written reports required by the referral sources
  • Complete documentation as needed related to accreditation and referral sources
  • Understand the demands of an employer in a work place (time studies, productivity, flexibility)
  • Other assigned duties

If interested, please forward resume and cover letter to ckuhns@dsc.org

Now Hiring: Part-time and Full-time American Sign Language Interpreters 

DSC is in search of part-time and full-time staff American Sign Language interpreters! DSC is the leading provider of American Sign Language interpreting services in central Ohio. We are a non-profit agency that has served the Deaf, Hard-of-Hearing and Deaf-Blind communities for over 25 years. Our agency is one of the largest and most respected agencies serving central Ohio, including Northwest and Southeast Ohio. Send resume, letter of interest and position you are seeking to: Vickie Walker, Director of Interpreting Services – vickiew@dsc.org 

 Part-time: Preferred availability: a minimum of 10-20 hours per week 

  • Interpret in various settings throughout the community 
  • No office time required 
  • Assist in mentoring students and novice interpreters 

 Full-time: A minimum of 32-40 hours per week 

  • Interpret in various settings throughout the community 
  • Assist in office related duties 
  • Assist in mentoring students and novice interpreters 
  • DSC benefits package included 

 Interested candidates should possess the following: 

  • Adherence to the RID Code of Professional Conduct 
  • Strong communication and interpersonal skills 
  • Work well in a team setting or a solo setting 

Minimum qualifications: 

  • Associate’s degree or higher in interpreting or related field from an accredited institution or equivalent interpreting experience or training 

Preferred qualifications: 

  • RID/NAD certification 
  • ODE licensure and/or EIPA rating 
  • Membership to RID 
  • Four years of professional interpreting experience 

All applicants must successfully complete: 

  • CBI/FBI background check 
  • Drug test 
  • All paperwork and compliance related forms and testing 

*Salary to commensurate based on qualifications and experience 

 Come join the DSC team! We are not us without YOU!