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Community Services Coordinator
DSC is in search of a full-time Community Services Coordinator. As a non-profit agency, we have served the Deaf, Hard of Hearing, and Deafblind communities for the past 30 years in the Central, Northwest, and Southeast regions of Ohio. DSC is one of the longest standing Community Centers for the Deaf, as well as one of the largest and most reputable. The Community Service Coordinator is responsible for overseeing programs and services for the Deaf and Hard of Hearing communities in Ohio including adult and youth services for Deaf, Hard of Hearing, and Deafblind consumers. In addition, the Community Services Coordinator is required to attend administrative meetings and provide accurate and sound reporting for programs that they oversee. Candidates must be self-motivated and work well with both adults and youth in a multitude of diverse settings. A minimum of 5 years managerial experience is a must. A Bachelor’s degree in Human Services and/or a related field is required. A master’s degree in Social Work or Human Services field is preferred. Candidates must have the ability to communicate fluently with individuals who use sign language and experience in providing advocacy services related to accessing the community, understanding social service agencies, and awareness of public services. Thorough understanding of ADA law is preferred. An in depth understanding of Deafness, Deafblindness and Deaf Culture is required. Must possess driver’s license and vehicle. Position contingent on passing background and drug test.
Job responsibilities include the following:
- Manages the Title XX funds to ensure individuals are receiving the support they need.
- Develop and provide services such as ASL tutoring and activities of daily living to deaf individuals who have relocated to Ohio from other countries.
- Provide presentations and workshops to community partners and stakeholders; previous experience developing presentations and materials preferred
- Work at exhibit booths and staff community events to provide awareness of DSC services.
- Understanding of SSI, SSDI, food assistance, housing and other benefits programs
- Intermediate MS Office skills and ability to navigate technology needed to perform duties of the position (Google Drive, Zoom, Facetime, databases, etc.)
- Willing to travel to different parts of Ohio to provide services in our service area
- Excellent interpersonal skills to develop and maintain effective relationships with referral sources, stakeholders and clients
- Ability to collaborate and work effectively with government entities (i.e. Job and Family Services, Opportunities for Ohioans with Disabilities, County Board of DD services)
- Familiarity with report writing and interaction with entities is preferred.
- Appropriately complete written reports required by the referral sources
- Complete documentation as needed related to accreditation and referral sources
- Perform related duties as assigned
- Have flexibility to meet community needs.
This position will be based in Columbus and interested persons should send a resume and cover letter to John Moore at johnmoore@dsc.org .
Business Development Account Manager –
Interpreting Services Department
Deaf Services Center, Inc. (DSC) is a 30-year-old statewide nonprofit organization whose core mission is focused on providing essential programs and services to members of the Deaf, Hard of Hearing and Deafblind community. Nearly 70% of those we serve have incomes at or below the US Poverty level. Additional information about DSC and our programs and services may be found by visiting www.dsc.org. DSC operates an Interpreting Services department (our Social Enterprise initiative) and we are in search of a Business Development Account Manager to help us strengthen our business relationships with our existing client base and identify and close new Interpreting Services opportunities. The individual selected for this position will also be responsible for identifying potential competitive threats from other Interpreting Services competitors and developing business solutions to successfully mitigate the threat(s) and maintain DSC’s client base.
Key Position Responsibilities Include:
- Develop a thorough understanding of DSC’s Interpreting Services offerings and possesses a solid working knowledge of Deaf culture and the interpreting process;
- Develop a solid working knowledge of DSC’s current Interpreting Services client base as well as an understanding of why each client chooses to work with DSC;
- Develop a solid working knowledge of DSC’s competitors;
- Through in-person meetings as well as regular contacts by e-mail, Zoom calls and/or Social Media interaction, develop a rapport with our client base (relationship building);
- Represent DSC at community-based networking events to promote the advantages and benefits of using DSC for Interpreting Services;
- Develop a reference-selling model whereby the benefits we provide to our existing clients can be effectively leveraged to secure new clients;
- Other sales and account management tasks as may be periodically assigned.
Minimum Position Requirements:
- Proactive, self-motivated and socially-engaging personality that is effective at selling service(s) and at building positive, trust-based relationships;
- Two (or more) years verifiable experience in sales, account management, community engagement or closely related field (examples of work may be required);
- Demonstrated ability to work effectively in the medical, legal and corporate fields;
- Working knowledge of Social Media platforms and Microsoft Office Solutions (WORD and PowerPoint);
- Bachelor’s Degree and Authorization to work in the United States
Deaf Services Center, Inc. will consider all applicants who meet our Minimum Position Requirements without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability or veteran status.
To apply, please send a cover letter stating why you would be a good fit for this position as well as a resume and three professional references to: Cindi Nash, Executive Assistant to the CEO at cnash@dsc.org
Now Hiring: Part-time and Full-time American Sign Language Interpreters
DSC is in search of part-time and full-time staff American Sign Language interpreters! DSC is the leading provider of American Sign Language interpreting services in central Ohio. We are a non-profit agency that has served the Deaf, Hard-of-Hearing and Deaf-Blind communities for over 25 years. Our agency is one of the largest and most respected agencies serving central Ohio, including Northwest and Southeast Ohio. Send resume, letter of interest and position you are seeking to: Vickie Walker, Director of Interpreting Services – vickiew@dsc.org
Part-time: Preferred availability: a minimum of 10-20 hours per week
- Interpret in various settings throughout the community
- No office time required
- Assist in mentoring students and novice interpreters
Full-time: A minimum of 32-40 hours per week
- Interpret in various settings throughout the community
- Assist in office related duties
- Assist in mentoring students and novice interpreters
- DSC benefits package included
Interested candidates should possess the following:
- Adherence to the RID Code of Professional Conduct
- Strong communication and interpersonal skills
- Work well in a team setting or a solo setting
Minimum qualifications:
- Associate’s degree or higher in interpreting or related field from an accredited institution or equivalent interpreting experience or training
Preferred qualifications:
- RID/NAD certification
- ODE licensure and/or EIPA rating
- Membership to RID
- Four years of professional interpreting experience
All applicants must successfully complete:
- CBI/FBI background check
- Drug test
- All paperwork and compliance related forms and testing
*Salary to commensurate based on qualifications and experience
Come join the DSC team! We are not us without YOU!